Emida US USOPS

Banner Creation / Upload

Documents

Creating and uploading a Banner

You can use online softwares, powerpoint or paint to create banners. Make sure to setup the size as 990 x 80 pixels and save it as PNG. Sometimes, it is already provided by email but you need to change the size of it. It will be explained later # Uploading the Banner Go to Internal support site, tools, Branding manager tool, Manage banners: Click on Add Banner and follow the below instructions: Then, setup the priority order on Banners as per below: If the banner does not appear on PC terminal, check the start date to make sure it is before current time. If the banner appears as blank it's because the size of the file or the resolution of the image is too big. Do the following to fix the issue. - Open the original image - Take a screenshot of it using the Snipping tool - Open paint - Click on file, new - Paste the image taken with the snipping tool - Resize paint image. Go to Resize, Choose pixels, uncheck maintain aspect Ratio and enter Horizontal as: 990 and vertical as 80 - Save the file as PNG - Name it as simple as possible. Example H2O, ATT, Simple, Metro. Do not use special characters. - Go to the support Site, edit the banner, choose the new image and save the banner. It should work after that.

Last updated: 6 years ago

Product management - RTR bundle association

The purpose of this document is to show the verification steps to be considered by the NOC team if a Bundle activation is not working properly. ### Check the configuration of the activation SKU: - Validate the product Class, should be the same as the regular activation. - Validate the Amount, if the product has a Fee, the amount should be the total value of the activation + Reg Fee. - Validate the SPIFF association & Bundle RTR. - Validate the product H2H & Mapping code. Note: If the product doesn’t have the correct amount the RTR products will not appear on the bundle screen Example : SKU 94000420 1. Validate the Amount, if the product has a Fee, the amount should be the total value of the activation + Reg Fee. I.e. The product is a 3 month bundle for the $23 plan, Lyca has a regulatory Fee of $1. Therefore the product amount should be $72 = ($23*3) + ($1 *3) ### Validate the SPIFF association & Bundle RTR Access to the PM Tool, Modify, Product load: Confirm that the SPIFF is associated & the RTR for the activation is associated. - For this example the SPIF SKU is 912000023 and the RTR is 8325023. Go to the bundle tab, and make sure the checkmark is enabled: Note: If the checkmark is not enabled, the 2nd-month recharge won’t be generated as the BjJob will not include the trx on the Bundling Activation table (https://support.debisys.com/support/tools/bundlingActivation). - Make sure the bundle RTR product is added on the Site ID 196. - Perform a test transaction and verify that it was added to the bundle Activation table.

Last updated: 6 years ago

Sliders Instapay portal

Sliders Instapay portal Please see the below steps to upload sliders on the Instapay portal: Enter on Intranet 2\. Enter to Internal Support Site and click on the Support- Site NG option. 3\. Choose the Tools option 4\. Go to Notifications and them Choose the advertising option 5\. Appears the Domain: instapayportal.com click on it and then click on + to add a new slide 6\. In the new window you need to enter a Title a Text message, set up the time for the slide and add the image ( the file size has to be smaller than 1048576 bytes) Click on Save and then go to check the Instapay portal.

Last updated: 6 years ago